MSKTD’S PROJECT MANAGEMENT APPROACH: DEFINITELY DISTINGUISHING
Project management in architecture is both an art and a science, requiring a unique blend of technical expertise, people skills, and problem-solving capabilities. At MSKTD & ASSOCIATES, our approach to project management is deeply rooted in continuity, trust, and responsiveness—distinguishing values that ensure every project we undertake puts our clients first.
WHAT DOES PROJECT MANAGEMENT AT MSKTD ENTAIL?
At its core, project management at MSKTD is about being the client’s go-to partner throughout the entire lifecycle of a project. From the initial interview to the 12-month walkthrough after project completion, our project managers are present at every milestone. This continuity ensures that the same trusted point of contact oversees design decisions, manages the construction progress, and follows up with post-occupancy feedback.
WHAT MAKES MSKTD’S APPROACH UNIQUE?
- A UNIFIED, CLIENT-FOCUSED APPROACH: Every client deserves a single, consistent point of contact who can streamline communication and coordination. Unlike many firms where project responsibilities shift among multiple teams, MSKTD assigns a dedicated project manager who builds and maintains trust throughout the entire process. This direct, two-way communication ensures quick resolution to questions and efficient decision making throughout the life of the project.
- DEPTH OF EXPERTISE: Our project managers are often principals, senior associates, and licensed professionals (architects, engineers, or interior designers). They bring years—sometimes decades—of hands-on experience across a variety of project types and delivery methods. Their institutional knowledge allows them to navigate challenges and find solutions swiftly, providing clients with a seamless experience.
- FLEXIBILITY AND ADAPTABILITY: Whether we are leading a project, supporting a national designer, or integrating with another firm’s workflow, our team is adaptable to the owner’s needs. We can lead from the front or provide specialized support—whatever the project demands.
- COMMITMENT TO RESPONSIVENESS: We take responsiveness seriously. When a client asks a question, our project managers aim to respond within 24 hours, even if it’s just to acknowledge the inquiry and outline next steps. This proactive communication sets us apart and builds confidence in our ability to deliver.
HOW MSKTD’S APPROACH TO PROJECT MANAGEMENT BENEFITS THE CLIENT
By prioritizing continuity and institutional knowledge, MSKTD makes the design and construction process easier for owners. Each client has their own preferred way of managing their projects and we make it a top priority to familiarize ourselves with their methods and means. By doing so, we become an extension of our client’s internal team. Our project managers facilitate collaboration among all consultants—architects, engineers, lab planners, and IT specialists—so the client doesn’t have to juggle these relationships. This single point of contact who is spearheading the project ensures that all stakeholders are aligned and working toward the same goal.
THE IMPORTANCE OF TRUST AND LONG-TERM RELATIONSHIPS
Building trust is fundamental to our approach. By maintaining honest communication and consistently delivering on our promises, we cultivate long-lasting relationships with our clients, who often become repeat customers. This trust allows us to engage in candid conversations about budgets, design changes, and priorities, ensuring that the client’s vision and the project’s integrity remain intact.
EXPERIENCE MATTERS
With a team that includes employees who have been with the firm for decades, MSKTD offers expertise across multiple markets. This longevity fosters a depth of knowledge that benefits every project we undertake. Our seasoned professionals know how to anticipate challenges, make informed decisions, and problem solve in ways that save time and money.
A FLEXIBLE PARTNER FOR ANY DELIVERY METHOD
From design-bid-build to design-build and construction management at risk (CMAR), MSKTD has experience with a variety of project delivery methods. Whether we are leading the design process or supporting our client as the architect of record, we ensure that the owner’s goals are met, while always maintaining the highest standards of quality.
At MSKTD & ASSOCIATES, we believe that our approach to projects—grounded in building relationships and fostering trust—is a distinguishing factor that sets us apart.
